Returns

We provide 7 Days Replacement Guarantee which products are sold on eighteendeg.com.


Requirement:
- Order number, Invoice: Proof of purchase
- Reason for return has to be valid and return acceptance conditions met (check out below)
- Valid conditions and reasons to return an item:Delivery of wrong product
- Delivery of defective product
- Incorrect content on website

Return/ Replacement Guarantee may not apply in any of the following conditions:
- Damages due to misuse of product
- Incidental damage due to malfunctioning of product
- Products with tampered or missing serial / UPC numbers
- Any damage / defect which are not covered under the manufacturer's warranty

N.B: Replacement of the product is subject to availability of the same on Eighteendeg.com.